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FAQ
Our team are passionate about helping customers obtain their ideal finance to suit their needs.
Want to find out more? View some frequently asked questions below.
Do I have to pay a fee for your service?

At Trinity Financial Services, we are proudly completely FREE.

We do not charge any fees on any of the loans we’ve completed. We stand by our knowledge and will not submit your application unless we know it will be approved. Your broker will be able to go into further detail, however lenders pay brokers commissions to work for them. We only get paid if, and when your loan is approved and settled.

What if I don’t know what loan is best for me?

The benefit of utilising a broker is we have access to in excess of 50 different lenders to choose from.

Our value proposition is that we understand the banks offerings and our close relationship in working directly with lenders is we have insight into their policies and niches that could be beneficial to you. Once we have reviewed your financial position and understand your financial goals and objectives, we are able to pinpoint the best option and solutions for you.

Using a broker is better than to going into a branch as the branch will only have their products whereas we have multiple banks & different products that we can help match to your specific needs.

I’m buying my first home, how much deposit do I need?

YES, you can buy a property with NO DEPOSIT.

  • Guarantor Loans: You can borrow up to 105% of the purchase price using guarantor loans.
  • Equity: Lenders may accept equity rather than savings.

Other options:

  • First Home Loan Deposit Scheme using only 5% deposit
  • 5% deposit loans and paying a lenders mortgage insurance premium. This premium can often be factored into the loan (capitalised).
  •  Gifted deposit loans from family
  • Using a personal loan for a deposit
  • Buying a property using Superannuation funds

For first home owners, banks are accepting as little as a 5% deposit!! This, in conjunction with the Government grants available at the moment are making it easier for first home owners to get into the property market.  There are additional fees that will need to be considered when looking to purchase a property like stamp duty (if applicable) and Lenders Mortgage Insurance (LMI).

LMI is a once off fee paid to the lender, on settlement, and applicable when loans exceed 80% of the property value. To avoid LMI you will need to hold a 20% deposit to purchase your property.

Stamp Duty may not be applicable to you as a first homeowner, if you meet the criteria set out by the Government.

To work out the funds required for your dream home, please call our broker team today.

 

How long will it take for you to get back to me?

We aim to contact all enquiries within 24 hours.

Once we have obtained all the required information from you to complete our investigations, we aim to get a response out to our clients within 2 business days.

If your case is slightly more complex, we will advise you the correct turn around time in when to expect a response. If there is a time restraint around your circumstance, we can also prioritise your application to meet a deadline.

What happens if I have a missed repayment or a default on my credit file?

Whilst missed repayments and defaults are not good financial behaviour – we understand that sometimes life just happens!

We can enquire with the Lenders that have a more flexible and understanding policy, put you in a better financial position by simplifying your finances and educate you on how to keep on top of your repayments.

I run a business and need help with finding the right person to manage my business banking and personal banking.

Using our expertise, we can find you the right lender and business banker to assist with your individual needs as well as your company needs.

Speak to us now to find out more on 02 8608 1122 or email info@trinityfs.com.au to book in a meeting.

How long will my pre-approval last?

Pre-approvals generally last around 90 days. If your pre-approval expires, your broker can apply for an extension, so you have more time to find your property!

Once you have found your property, the lender may require some updated information like Pay slips, however your broker will help manage the process, so everything runs smoothly.

Over 75% of our Business is Commercial Finance.
See why Clients choose us.
Kristen from TFS was incredible to work with as I looked to refinance my home loan. Kristen was knowledgeable and efficient, keeping me updated and well informed throughout the process which was so easy and streamlined. Kristen was able to find competitive rates and offers from a number of lenders and supported me through negotiations with the providers to get the best possible outcome. I highly recommend Kristen and the team at TFS for your financial needs and wouldn’t hesitate using their services again.
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Claudia Borg
5 stars
Trinity Financial Services was able to assist me in refinancing a number of loans at very competitive rates with a number of attractive sign-on bonuses from the lenders. I worked Michael who was very thorough and diligent throughout the process and was able support me from initial on boarding to post loan settlement. I have already recommended TFS and specifically Michael to another colleague of mine.
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Alex Pap
5 stars
Trinity Finance has been fantastic to deal with! My broker Cherish was diligent, courteous and kept us up to date the whole way. She made the process so simple! The whole team are warm and friendly and I highly recommend them to anyone enquiring about finance.
T
Tracey French
5 stars
So grateful we chose to work with Trinity Financial Services for our loan. We were given lots of lending options and acknowledgeable advice. Once we chose a lender, each step was explained and followed through. The process was hassle free and surprisingly easier than expected. Thank you to the team at TFS who made getting our next home possible. We highly recommend!
S
Suzanne Cauchi
5 stars